At Camp Teric, we want you to be satisfied with your outdoor and travel essentials. Please review our return and refund guidelines:

  1. Eligibility for Returns
    Returns are accepted only for items that are damaged, defective, or incorrect. Items must be returned in their original packaging and condition.

  2. Return Request
    Customers must notify us within 48 hours of delivery to initiate a return. Requests received after this period may not be eligible.

  3. Return Process
    Once a return is approved, instructions for returning the item will be provided. Customers are responsible for ensuring that the returned item reaches us safely.

  4. Refunds
    Refunds are issued after inspection of the returned item. Since payments are made via cash on delivery, any refund will be processed according to mutually agreed methods, typically as a replacement product or adjustment toward a future purchase.

  5. Non-Returnable Items
    Items that are used, damaged due to misuse, or missing original packaging are not eligible for return.

  6. Policy Updates
    Camp Teric reserves the right to modify this return and refund policy at any time. Updates will be reflected on our website, and continued use of our services constitutes acceptance of these changes.

If you have any questions, concerns, or requests regarding our Policy, please contact us at [email protected].